IT monitoring:
3 challenges IT teams will be facing in 2023
Visibility offered by legacy monitoring solutions is judged insufficient by IT professionals
According to a recent study by Vanson Bourne, 73% of IT professionals think the visibility offered by their IT monitoring solutions is not adequate.
Challenge # 1
IT departments are now asked to be business-oriented
IT infrastructure needs to be always-on
The IT infrastructure is the backbone of your company. A service breakdown leads to the impossibility for your co-workers to perform their daily tasks. As for manufacturing companies, it leads to a production shutdown and a stop to goods dispatch. Such events may lead to financial loss for the company.
Regarding IT monitoring, it is now essential to turn to a pro-active strategy. Reactive mode is no longer enough. IT teams need to be able to anticipate potential incidents and take the necessary measures before any impact on the workforce.
Your IT monitoring solution needs to offer an holistic view and real-time update of your infrastructure. The weather forecast format is no longer adequate. You need to be able, from a consolidated view, to detect automatically and in a few seconds any weak spot in your infrastructure, without any manual intervention.
IT teams need to focus on value-added tasks
In today's economy, deployment or operational maintenance are now considered low-value tasks. These tasks need to be automated. The real value of IT professionals lies in strategic thinking, optimisation and digital transformation project management.
On the same basis as sales, marketing or operations departments, IT departments are now asked to drive competitiveness and economic growth. Security threats, shadow IT, enhancing end-user experience are now the real sujects of interest.
Your IT supervision solution needs to adress the new challenges of IT teams. It needs to be automated and intelligent:
- Deployment needs to be turnkey
- Evolution needs to be automated and transparent
- Infrastructure weaknesses need to deliver automated alerting
- Automatic thresholds need to be available, if not manually set up, for alert notifications.
Challenge # 2
Information system complexity is increasing
Infrastructure geographical dispersion
Due to globalisation, disaster recovery plans, cloud usage, connected objetcs, etc, IT infrastructures spread over different sites, cities or countries. That's why it's more and more complex to get an exhaustive view of all the elements part of your information system, of their links and dependencies. And yet, in order to adopt a pro-active approach to incident management, having access to a full and clear cartography of your information system in essential.
Your IT monitoring solution needs to be able to automatically detect any new physical or virtualized element on your information system in order to maintain a complete inventory. You also need to be able to get an axhaustive view of the links between the elements, their dependencies and the upllinks between the switches and routers.
With this approach, in case of an incident on a physical element (switch, router, hypervisor) of your information system, your IT monitoring solution automatically displays the exhaustive list of the dependent elements impacted in a domino effect.
Challenge # 3
Talent shortage
IT professional recruiting is getting harder and harder
One of the main challenges for IT departments is finding and hiring the right IT profiles for their needs in terms of grade level, experience or area of specialization. It can take months before finding the right addition to the team and months again for the on-boarding. This trend will continue to grow in the upcoming years. IT is the industry that is about to experience the biggest growth in the upcoming years in terms of vacant jobs.
More and more generalist profiles
This shortage is specialist profiles leads to a growth in hiring junior or generalist profiles. IT solutions need to adapt to these new profiles by simplifying and automating processes. This trend already led in the last years to the introduction of no-code solutions, hyperconvergence, SASE, etc. One-click is the new paradigm of IT solutions.
However, very few monitoring solutions have already adopted this new model. Lecay IT monitoring solutions still demand a high investment of time and workforce because of highly complex deployments, configurations and analysis. The new generation of IT monitoring solutions needs to get away from complexity and offer a new immersive and intuitive experience to IT teams.
Find out about Shwett, the new 3D IT monitoring solution
Shwett rewrites the code of IT monitoring. The new IT monitoring solution offers a 3D unified view of your information system. You can navigate within your infrastructure and detect SPOFs in the blink of an eye.
Deploying Shwett only takes a few minutes. Let us introduce you to a new immersive and intuitive experience of monitoring.
